We’ve had our new e-mail in place for about two months now, and we’ve all had time to both receive and send a variety of different types of e-mail: to individuals, to groups, while at work, while at home, etc. What does everyone think of it?
In the first days, I was quite happy. I did not like Novell. I felt it was a slow, cumbersome system. Compared to Novell, Google mail was a pleasure. Novell would never update my incoming e-mail list unless I hit refresh, and would automatically log me out every ten minutes. The result is that it made responding quickly to e-mails a tedious chore, either refreshing every five minutes or logging back in multiple times per hour. The only way to avoid this was to simply not check my e-mail. Google, on the contrary, could stay open for literally days at a time. And when a new e-mail came, not only was my incoming e-mail list updated immediately, but a little number on a closed tab would indicate how many new e-mails I had.
So when I heard that first “ba-DUMP,” I was unsure where it came from. It took a couple days for me to realize that this marvelous sound indicated I’d received a new e-mail in Outlook. That, I thought, was pretty cool.
Alas, my euphoria would not last long. The first problem came a couple weeks ago, when a colleague sent me two consecutive e-mails in the same thread. Because of the way Outlook folds preceding thread messages, I was completely unaware that I’d received the first in the series. Outlook considers any and all new messages in a single thread as a “new” message, and only tells you you have one new message. So regardless if you’ve received one or twenty new messages in a thread, Outlook reports you have one new message.
Then there’s the address book. God help me. The tedious clicking acrobatics I need to perform to get the right name in the right box. Sure, maybe I’m not doing it right. But I’m not a computer illiterate, and I shouldn’t need to spend twenty minutes tinkering around with the e-mail to figure out something that Google has accomplished so splendidly.
And why is it that the link on the ccc.edu home page directs us to a log-in screen that isn’t compatible for the ccc.edu address? I had to ‘favorite’ the proper link so I could be directed to the site I need. Why can’t the ccc.edu link do the same thing? Why has the website manager not noticed this blatantly obvious flaw?
As of yesterday, I can’t even log in to Outlook from my home computer. I get some weird error message with no explanation or alternative, and neither switching browsers or working from the original ccc.edu link have any effect.
Now, I’m craving for Novell again.